Help Center
Have a question? We have all sorts of answers here in the help center. If you can’t find an answer to your question down below, please reach out to us.
Our Most Popular questions
How do I Burn my Candle Safely?
When burning Manzanita Craft Co. candles be sure to follow our safety instructions located on the bottom of your candle container. If your safety instructions are missing follow these general rules: Burn within sight, keep away from flammable objects, and keep away from children and pets. Do not burn for more than 4 hours at a time.
What is the best way to burn a candle?
Manzanita Craft Co. soy wax candles burn best when the wick is trimmed to 1/4 of an inch before lighting. On the first burn, burn for at least two hours – the approximate time it will take to get a melt pool that goes to the edge of the container. This will help maintain a consistent burn and reduce the likelihood of tunneling. While the wicks will curl (a feature that allows them to be “self-trimming”) if there is a carbon mushroom at the top or excess of 1/4 of an inch of wick, be sure to trim the wick again before lighting.
What is your Return Policy?
You can find our return policy here. Still have questions? Don’t hesitate to give us a call.